The Drugs and Cosmetics Act in India requires a valid prescription for Schedule H and H1 medicines. Selling these medicines online without prescription verification exposes your pharmacy to serious legal risk. A properly built prescription upload system protects your business and your patients.
How PieBA's Prescription Upload Works
- Customer browses your pharmacy's online storefront and adds medicines to their cart.
- For prescription medicines, the checkout prompts them to upload a photo of their prescription.
- You receive the order + prescription image directly on WhatsApp for review.
- You verify the prescription before confirming the order for dispatch.
- Order is fulfilled with a GST-compliant invoice.
What This System Protects You Against
- Selling Schedule H medicines without a valid prescription
- Regulatory audits and license revocations
- Patient safety issues from unverified orders
- Chargebacks and disputes on unverified medicine orders
What Makes PieBA's Approach Better Than DIY Solutions
Many pharmacy owners try to manage prescription verification through WhatsApp manually β asking customers to send photos over chat. This is messy, unorganized, and not compliant with documentation requirements. PieBA integrates prescription upload directly into the order flow, creating a clean record for every prescription-based order.
Integrated with Your Existing Operations
You do not need new hardware or software. Your pharmacist reviews prescriptions directly in WhatsApp β the same tool you are already using. The online storefront simply organizes and structures what was previously a scattered manual process.




